MORTAR IS A FUSION OF STREETWEAR AND SNOWBOARDING

WE MAKE STREETSTYLE SNOWWEAR

DESIGNED IN FINLAND

FAQ

SHIPPING & DELIVERY TIMES

We try to ship everything on the same or the next business day.

DELIVERY TIMES

  • Finland 1-5 business days
  • EU 3-7 business days
  • Other countries 5-10 business days

RETURNS

We offer 14-day return policy from the moment you get the package.

In order to return you product:

  • Product needs to in original condition
  • The product hasn't been worn (can be tried on)
  • You need to contact us within 14 days from you receiving the package.

If you decide to return your order, we'll check the product upon arrival and refund if the return is accepted.

We offer free returns in Finland

If you're from an other country you'll have to pay the shipping fee.

TRACKING

After we have shipped your order you should receive an email with your tracking code.

If you can't find your tracking code you can contact us.

It can sometimes go to spam so check that first.

You can track your order with either Posti or Asendia.

PAYMENT METHODS

Payment methods we currently have available:

  • Visa, Mastercard, American Express, Maestro, UnionPay, Bancontact, iDeal, Shop Pay, Apple Pay, Google Pay, Paypal, MobilePay and all Finnish bank payment methods.

CONTACT US

ALL INQUIRIES TO:

mortarshop.online@gmail.com / @mortar.inc IG DM